Frequently Asked Questions

About Bosomwear

Bosomwear is a clothing brand that caters specifically to big busted women, offering a wide range of stylish and comfortable clothing options that are designed to fit and flatter their unique body shapes.

We are located in Ukraine. Our items are produced in different cities across the whole country by the most talented Ukrainian women. 

We promote self-love and believe that wearing clothes that flatters one`s specific body type can help women accept and nourish their bodies. We are fully committed to inclusivity and body positivity.

We are striving to become fully sustainable by 2024. We use both natural and synthetic fabrics when producing the garments. However, we reduced our packaging materials to the minimum and use very small amount of tags. We use neither paper nor stickers while packing the order. We also opt for reusable bags instead of boxes.

Ordering

If you are not sure about your size, please check out the sizing chart located next to the product description. 

You can check the status of your order by logging into your account and tapping “recent orders”.

Of course you can cancel your order provided It has not been shipped. You can cancel your order by logging into your account and tapping “recent orders”.

Shipping

We ship worldwide, except Russia and Belarus 

Yes, custom duties are not included at the check out as they vary depending on the country where the package is shipped. Please, check your country`s customs office to determine the cost.

International shipping usually takes from 7 to 21 business days after your order has been processed. The delivery time depends on the country selected during checkout. For example, shipping to the Czech Republic takes approximately 7 days, to the US it usually takes up to 10 days, while shipping to Australia and China may take up to 21 days. Shipping within Ukraine typically takes up to 2 days.

In case you need you package to arrive as soon as possible, please contact us at care@bosomwear.com

We are extremely sorry this happened to you. Please contact us at care@bosomwear.com, so we can resolve this issue. 

Returns

If you are not satisfied with your item, you can exchange or return it. Please learn more about our return policy here.

We are extremely sorry this happened to you. Please contact us at care@bosomwear.com, attach the photo of the item and specify you order number. 

Sale items cannot be exchanged or returned. 

It takes up to 5 days after receiving the returned item(s) for the refund to be processed.

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